Importing participants with phone numbers (from more than one country)
In short
- When importing participants to your learning journey that have phone numbers, you need to consider whether all of the phone numbers are from the same country, or if at least one is from a different country.
- If at least one is from a different country, you need to include the country code in all phone numbers of the import.
- Tip: If only a few phone numbers are from a different country than the main batch, remove them from the import and add them either one by one or through a separate import.
Step by step
When importing participants to a learning journey, be mindful of whether all phone numbers are from the same country or not. If all phone numbers are from the same country, you just need to state which country – the numbers do not need to include a country code.
![](http://d33v4339jhl8k0.cloudfront.net/docs/assets/6090f4f4068dbf2f444687f7/images/655f642788e8fb00a8f820b1/file-O1S28OPxXM.png)
![](http://d33v4339jhl8k0.cloudfront.net/docs/assets/6090f4f4068dbf2f444687f7/images/655f647788e8fb00a8f820b3/file-QhsXWUjgg4.png)
If on the other hand your list of participants to import contains numbers from more than one country, you need to either split your import into multiple batches for each country, or select The numbers come from more than one country.
![](http://d33v4339jhl8k0.cloudfront.net/docs/assets/6090f4f4068dbf2f444687f7/images/655f64c688e8fb00a8f820b4/file-px5K9uMhDm.png)
![](http://d33v4339jhl8k0.cloudfront.net/docs/assets/6090f4f4068dbf2f444687f7/images/655f6515d8c4315d1df51200/file-p0PvfpO1tU.png)