How to manage teams in Knowly

Teams in Knowly enable control over who can and cannot access learning journeys and participant statistics. This article describes how to set up teams in Knowly and how to manage them later on.

Please note that the team feature is only available to Knowly's Enterprise pricing tier users.

Before creating your teams, it can be a good idea to have a strategy for how you want to structure and divide them. There are different ways to organize your teams, and it can benefit your organization to consider how you want your structure to look collectively. Do you want the teams to reflect your organizational structure? Or, if you sell training programs, do you want your customers to mirror your teams?

There are various ways to organize teams, and what suits your organization best may be a combination of the abovementioned examples. Assessing your specific needs and goals is vital to determine the most effective approach for structuring your teams.

Example on how to organise your teams in Knowly

Only system administrators have the authority to create new teams. It is possible to assign a system administrator role to multiple individuals.

Create new teams

As a system administrator, you can find organization settings by accessing the menu in the bottom left corner.

Now you can see all the teams in your organization and find the option to create new teams.

By clicking on "Create team," you can add a team to your organization. When creating a new team, you only need to name the team. The new team will automatically inherit the organization's logo, colour, and language.

If you want to change a team's logo, colour, and language, you can go to "team settings" in the left menu. Here, you will also find the team members and can see each person's permissions.